The Chameleon Group, is based in the heart of Manchester, England and is one of the UK’s leading customer contact centres. Its primary focus is always to tailor a call centre service to a client’s unique business needs, aiming to deliver the highest response in capture, lead generation and sales conversion.
Established for over 15 years, the company has a unique position and pedigree in the insurance and broker networks in the UK having pioneered a number of sales initiatives that continue to provide our clients with results on the bottom line.
Our tailored telemarketing-handling packages help our insurance and broker industry clients convert business prospects into revenue.
In 2010 the business expanded in the United States with the opening of its first international operation in the heart of California. The US business has launched CARE – Car Accident Resolution Experts – which is aimed at the insurance and broker market. Plans are also in place to expand the CARE services throughout the United States offering the same customer service focused accident management service, first launched in the UK to the consumer in the US.
We are confident that the customer journey appreciated by clients in the UK will help brokers and insurers reinforce their products and services to their policy holders.